A new platform or rollout
HRIS implementation
If the system is new, plan workflow design, data and testing before the rollout becomes a list of unresolved issues.
Explore implementation →For HR Operations
Get the HRIS fixes out of the backlog.
The system is live, but your team is still fixing data by hand, routing around approvals or chasing changes. We can help choose the first fixes and carry out an agreed piece of the work.
Prefer to choose a time? See available call times ↗
The outcome for HR Operations
Keep everyday HR running while you tackle the workflow and system issues that keep creating extra work.
What may be happening now
- Manual workarounds are filling gaps in onboarding, approvals or reporting.
- A rollout is technically live, but documentation, ownership or unresolved issues remain.
- Requests for fixes and new workflows are mixed together without a clear definition of done.
01 / Managed HR for HR Operations
Give recurring delivery enough capacity.
HR Operations often becomes both the service desk and the project team. Managed HR can take on an agreed portion of employee-lifecycle coordination while your internal owner controls standards, system administration and exceptions.
What that can mean in your role
- List the recurring tasks that repeatedly displace system improvement work.
- Set the checklist, records and escalation rules for work that could be delegated.
- Review exceptions and handoffs so daily delivery stays aligned with your internal process.
02 / HRIS services for HR Operations
Turn the backlog into changes people can test.
A live platform may have a long list of requests, but each item needs a current behavior, desired outcome, affected users and acceptance check. We can help shape and deliver a bounded optimization workstream.
A live system that needs work
HRIS optimization
If it is already live, rank manual workarounds, approval problems and reporting gaps; agree a first set of fixes with test owners.
Explore optimization →The outcome to work toward
A ranked backlog, a delivered first workstream and a documented handoff for the work that remains.
Where responsibilities land
The work FlexiHire could own. The decisions your team keeps.
FlexiHire’s HRIS optimization service is a bounded engagement, initially focused on Rippling project needs. Start with the workflows that affect your team most, then confirm which configuration tasks and handoffs belong in scope.
Backlog definition
FlexiHire Talent
Organize workflow issues, requested changes and intended business outcomes.
Your team retains
Confirm priorities, affected users and the business impact of each item.
Scoped improvements
FlexiHire Talent
Work through agreed configuration tasks and document the decisions and dependencies.
Your team retains
Approve access and changes; involve IT or the vendor where integrations need review.
Testing and handoff
FlexiHire Talent
Coordinate agreed test scenarios, issue tracking and operational documentation.
Your team retains
Name testers, approve acceptance and own ongoing system administration.
When the need reaches beyond the two core paths
Other ways we can support your work.
These are separate scopes when they are useful to your team. We will not assume they are included in ongoing HR or an HRIS project.
Recruitment support
Clarify where candidate and offer information becomes an onboarding task.
Explore this service →Payroll support
Reduce incomplete or late employee-change inputs through a named handoff and cutoff process.
Explore this service →HR advisory & projects
Document a process that has lived in the HR Operations team’s head.
Explore this service →The setting changes the work
How this can look in your business.
The role may be the same; the hiring rhythm, systems and approval chain may not be.
Technology & infrastructure
Frequent team changes can expose weak approval, access and employee-record workflows.
Explore this industry →Professional services
Project starts or seasonal intake can turn a small system workaround into a repeated operational burden.
Explore this industry →In practice
Example workstream: an onboarding approval that keeps stalling.
Document the current route, expected approver, exceptions and desired outcome. Check the relevant permissions and platform constraints, then agree on a configuration change and test scenarios. Record unresolved items separately so one workflow fix does not become an unlimited backlog commitment.
A useful starting point
Bring the backlog in business terms.
No email is needed to use the planning resource.
- The workflows or reports causing repeated manual work, with examples of the expected behavior.
- Your platform, current project stage and the owners of access, data and testing.
- The changes that matter first, plus any vendor or integration dependencies already known.
What the conversation can produce
Use the project planner and scoping discussion to shape a ranked workstream brief, proposed acceptance checks and a handoff list. Feasibility and scope are confirmed before delivery commitments.
Questions from HR Operations
Questions worth asking.
Can you fix everything in our HRIS?
Work is scoped against a defined backlog. Modules, APIs, custom integrations and platform constraints must be reviewed; a scoped engagement is not unlimited system support.
Can we use this for a new implementation instead?
Yes. The project planner includes implementation. A new rollout needs discovery, design, migration decisions and testing rather than only an optimization backlog.
Who owns the system after the work is complete?
Your named administrator retains ongoing ownership unless administration is separately agreed. The handoff should include configuration decisions, documentation and open work.
Choose the next workstream.
Define what finished means.
Start with the HRIS changes that matter most to your daily operations.